“Cleaning is important to our business, it’s more than a requirement.  We searched around for nearly 12 months and then we found Namoli.  They are fantastic.  We wanted a commercial cleaner who managed their staff well and understood our strict guidelines and needs for cleaning.  Namoli have clear account management, have supported us through COVID, identify specific cleaning needs and communication is quick and easy via the app, any needs are fixed immediately.  We really rely on them and they make my job easier!”  

“Namoli understand our business and just get the job done.  They work after hours, we trust their ability, they scale up when required and they assist us with waste partners.  I don’t get any internal complaints and receive regular reporting and feedback from the Namoli team. There is clear communication between the franchise cleaners and Namoli – they work together and I can see there is mutual respect.  The service is agile and responsive.  They are just good people.” 

“The less I hear about cleaning, the better, as I know it’s being done!  Namoli are efficient, action oriented, well presented and easily contactable.  Their app is good for communications, for ease of feedback or when additional cleaning needs to be logged.  While costs are competitive, the value is in regular audits, quality and maintenance. There is a well-balanced relationship and partnership between us, Namoli and their franchisee and they now operate across multiple sites.” 

“Previous commercial cleaning businesses have been very hierarchical, but Namoli has a flat structure and are a breath of fresh air to work with.  As soon as Namoli walked in our centre they understood our needs and exactly what needed to be done. They are here 5 days a week and my team now comment on how clean it is and how nice it is to work in a clean environment.  There difference is they care. They allocate the right amount of time to get the job done and are proactive.” 

“When it came time for us to switch facilities cleaners, we considered a number of companies in the local marketplace.  When I met Namoli I was blown away by their professionalism.  They weren’t just yes people. They asked the right questions and did a comprehensive review.  They demonstrated through our tender that they understood our business, did an additional walk through with their franchisee and were professional end to end. We felt comforted, reassured and secure and the Swept App gave us great confidence as it is visual as well as written. Overall, the franchisee team are fantastic and there is continuity of team.”